Patient Friendly Billing Homepage

The PATIENT FRIENDLY BILLING ® Project is a collaborative endeavor spearheaded by HFMA, with support from the American Hospital Association, the Medical Group Management Association, providers, and other interested parties to promote clear, concise, and correct patient-friendly financial communications. 

What's New

• Breaking the "Wicked" Healthcare Barriers–Building a Positive Patient Experience though Effective Strategies and Communications
  
• Take a short 4-question poll to help us improve the Patient Friendly Billing website.
  
• A report from the PATIENT FRIENDLY BILLING ® Project: Reconstructing Hospital Pricing Systems  (Summer 2007)
  
• Reconstructing Hospital Pricing Systems -- A Ready-to-Use PowerPoint Presentation (August 2007)
  
• Pricing Tools
  
• A report from the PATIENT FRIENDLY BILLING ® project: Consumerism in Health Care -- Achieve a Consumer-Oriented Revenue Cycle (Summer 2006)

Hot Topics

What providers can do to achieve:

1. price transparency 
2. agreement on payment expectations and payment terms between providers and patients
3. simplified charge and payment structures 
4. easy patient access and scheduling 
5. appropriate staff with the requisite tools and training 

• What hospitals can do to improve financial policies for the uninsured
• Timeless Resources for Improving Your Revenue Cycle

PATIENT FRIENDLY BILLING® is a proprietary trademark of Healthcare Financial Management Association, Copyright© 2005-2008, Healthcare Financial Management Association, All Rights Reserved.